Privacy Policy

1. Information We Collect

Personal Information

When you contact us through our website, we may collect the following personal information:

• Name and contact information (email address, phone number)
• Company or organization details
• Project requirements and preferences
• Communication history and correspondence

Technical Information

We automatically collect certain technical information when you visit our website:

• IP address and browser information
• Device type and operating system
• Pages visited and time spent on our website
• Referring website and search terms used

2. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide web development and IT services as requested
• Communication: To respond to inquiries and provide customer support
• Project Management: To manage and deliver your projects effectively
• Website Improvement: To analyze website usage and improve user experience
• Marketing: To send relevant updates about our services (with your consent)

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in our operations
• Legal Requirements: When required by law or to protect our legal rights
• Business Transfer: In the event of a merger, acquisition, or sale of assets
• Consent: With your explicit consent for specific purposes

4. Data Security

We implement appropriate security measures to protect your personal information:

• Secure data transmission using SSL encryption
• Regular security audits and updates
• Limited access to personal information on a need-to-know basis
• Secure storage of data with backup and recovery procedures
• Employee training on data protection and privacy
• Encryption of sensitive data at rest and in transit

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Improve website functionality and user experience
• Provide personalized content and recommendations

You can control cookie settings through your browser preferences. Most browsers allow you to:

• See what cookies are stored on your device
• Block cookies from specific sites
• Clear all cookies when you close your browser
• Opt-out of analytics tracking

6. Data Retention

We retain your personal information for as long as necessary to:

• Provide ongoing services and support
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements
• Improve our services and customer experience

Typical retention periods:

• Active client data: For the duration of our business relationship
• Project data: 7 years after project completion
• Marketing data: Until you unsubscribe or request deletion
• Technical logs: 1 year for security and troubleshooting

7. Your Rights

You have the following rights regarding your personal information:

• Access: Request access to your personal information we hold
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service provider
• Objection: Object to processing of your personal information
• Restriction: Request restriction of processing in certain circumstances
• Consent Withdrawal: Withdraw consent at any time where processing is based on consent

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete the information promptly.

10. International Data Transfers

If you are located outside India, please note that your information may be transferred to and processed in India. We ensure appropriate safeguards are in place for such transfers, including:

• Standard contractual clauses
• Adequacy decisions where applicable
• Consent for specific transfers

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying prominent notices on our website

We encourage you to review this policy periodically to stay informed about how we protect your information.

13. Governing Law

This Privacy Policy is governed by the laws of India. Any disputes arising from this policy will be subject to the jurisdiction of Indian courts.

14. Consent

By using our website and services, you consent to the collection, use, and processing of your information as described in this Privacy Policy. If you do not agree with this policy, please do not use our website or services.